JOB SUMMARY:
The account manager is the link between the client and the entire agency team. Along with the Brand
Services team the account manager acts as both the salesperson for the agency and as the client's
representative within the agency.
The account manager will also lead the agencies ideas presentation, ensuring the ideas remain faithful to
the brief and that it is kept within the time frame and budget.
REPORTING RELATIONSHIPS:
All brand services executives.
DUTIES & ESSENTIAL JOB FUNCTIONS:
Creating a portfolio of client accounts and monitoring on-going activities related to them.
Managing, reviewing progress and delivering the client’s advertisement projects.
Conducting meetings with the clients as well as informing them about the current work status of
their projects.
Establishing relationships with new clients and maintaining and nurturing business relationships
with existing clients.
Identifying accounts whose revenue may be shrinking so as to address any ‘at risk’ customers and
reach out to these accounts to ensure they are retained.
Monitoring work performance of colleagues and setting sales targets.
Recruiting and training new account executives.
OTHER FUNCTIONS AND RESPONSIBILITIES:
Conducting weekly meetings with your team members to ensure that deadlines are met and
discuss strategies.
Ensure that the team Job Status Report is complete and review the same on a weekly basis, every
Monday.
Follow up with the team for sales recovery and conduct recovery meetings on a weekly basis.
V 2.1.1