• ORM Executive

Industry Retail Chains
Location Mumbai
Experience Range 1 - 3 Years
Qualification Graduate Basic Training Course (G.B.T.C)
Open

Job Description
About Us
Established in 2009, R2R is one of India oldest Leadership Hiring Firm in India. R2R is driven by active partnerships with industry bodies and customers with unparalleled domain knowledge. R2R’s Customised Approach in deploying these solutions supports clients with best fit solutions to match up to their requirements. Clients can expect to Stay Ahead in their businesses by partnering with R2R. We not only understand the domain and “talk the language” but also can help our customers to get aligned with industry initiatives! At the same time, R2R recognises that every customer has a unique context that is shaped by their goals and business models, competitive challenges, size, constraints, cultural sensitivities, etc. R2R therefore takes a “Customised Approach” and works collaboratively to architect solutions that optimise value for the customers.
About Company
A leading brand in Kitchenware comprising of appliances, cookware, bakeware and related tool & accessories. With its premium quality and service, dynamic distribution strategies and innovative products, It has become a leader in this space within a short span. The company was funded by a reputed PE in 2015 and plans to reach sales of INR 500 crores by 2020. International markets are being explored.
Roles and Responsibility

Job Description

 

         Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate.

         Develop organizational elements in order to implement a proactive process for capturing happy, loyal customer online reviews.

         Monitor trends in social media tools, applications, channels, design and strategy.

         Implement ongoing education to key stakeholders to remain highly effective.

         Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management.

         Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.

         Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.

         Spotting opportunities to generate positive social media coverage and managing social media at events and initiatives.

         Social Media listening & Online Reputation Management for prospects, new and current customers as well as generating and presenting actionable insights to maintain a positive sentiment for the brand.

 

Skill Set

         Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues.

         Experience either within social media agencies or within digital/social media departments in creative and strategic brands.

         Experience in social media listening, insights tools, analytics, reporting.

         An understanding of the social web, including blogs, forums, social networks, microblogs, photo/video sharing, ratings and reviews etc.

         Experience in leveraging social media with consumer support, and working with consumer support teams.

Makes evident good technical understanding and can pick up new tools quickly

Qualification: Graduate in any field,

Additional Requirements - Maintains excellent writing and language skills.

Experience:  2-3 years

Salary : 3 – 4 LPA

 

 

Desired candidate

Skill Set

·       Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues.

·       Experience either within social media agencies or within digital/social media departments in creative and strategic brands.

·       Experience in social media listening, insights tools, analytics, reporting.

·       An understanding of the social web, including blogs, forums, social networks, microblogs, photo/video sharing, ratings and reviews etc.

·       Experience in leveraging social media with consumer support, and working with consumer support teams.

Makes evident good technical understanding and can pick up new tools quickly

Recruiter Name Rajani Kamat
Recruiter Email Id rajani@r2rconsults.com
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